HelpCaawimaad

SupportTaageero

Help with step counting, challenges and your account.Caawimaad ku saabsan tirinta tallaabooyinka, tartamada iyo akoonkaaga.

Get in touchNala soo xiriir

Email

[email protected]
We usually reply within 2 working days.

In the app

Profile → Support has quick answers and a contact form.

Iimayl

[email protected]
Badanaa waxaan ku jawaabnaa 2 maalmood oo shaqo gudahood.

Abka gudihiisa

Profile → Support waxaa ku jira jawaabo degdeg ah iyo foom xiriir.

My steps are not countingTallaabooyinkaygu ma tirsanayaan

  • Allow Physical activity (Android) or Motion & Fitness (iPhone) for WalkBloom in your phone settings.
  • Android: set battery use to Unrestricted (Settings → Apps → WalkBloom → Battery). Some phones stop apps in the background.
  • Keep WalkBloom updated from Google Play or the App Store.
  • U oggolow Physical activity (Android) ama Motion & Fitness (iPhone) WalkBloom.
  • Android: batariga u deji Unrestricted (Settings → Apps → WalkBloom → Battery).
  • WalkBloom ka cusbooneysii Google Play ama App Store.

Different numbers on two devicesTiro kala duwan laba qalab

Sign in with the same account on both. Signed-in phones upload daily totals about once a minute while you walk, and every device shows your account’s totals.

Labadaba ku gal isla akoonka. Telefoonnada la galay waxay soo diraan wadarta maalinlaha ah ku dhawaad daqiiqad kasta, qalab kastana wuxuu muujiyaa wadarta akoonkaaga.

Challenging friendsTartamada saaxiibada

Open Challenges → With friends, create a challenge and share the 6-letter code or link. Friends join with Join with code. An account is needed so friends can see your steps.

Fur Challenges → With friends, samee tartan oo wadaag koodhka 6 xaraf ah. Saaxiibadu waxay ku biiraan Join with code.

Accounts, privacy and deletionAkoonka, asturnaanta iyo tirtiridda

An account is optional. See our privacy policy and how to delete your account.

Akoonku waa ikhtiyaari. Eeg siyaasadda asturnaanta iyo sida loo tirtiro akoonka.